Training offerings:

Avaya and Cisco UC premise and CCaaS. including but not limited to:
End-user training for all Avaya & Cisco set types and job functions.
Voicemail and Call Recording for both Avaya & Cisco
All Facets of Microsoft Teams including on boarding
SBC – both configuration and troubleshooting type training
Avaya Sip Tracing Trunking
Avaya Cisco Admin
Contact Center and CCaaS Training
Remote for Avaya Agent Desktop
Avaya - Cisco MS - custom reports and Epic feeds
Vectors & Call Flow Variables
Avaya Workplace, Microsoft Teams,One drive and Sharepoint adoption and training
Design, Review, & Optimization of Call Flows with Avaya & Cisco Solutions

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